| Error Codes | Solution |
|---|---|
| E1 | If the inlet valve has been opened for 4 minutes but the water quantity hasn’t reached the desired value(measure by pluses), E1 would occur. When E1 occurs, the drain pump will run until flowmeter keep motionless for 2 minutes and all the other components will be stopped immediately. At the same time, the buzzer will alarm for 30 seconds and error 1 will be shown. |
| E2 | Draining exceed pre-set time. If the drain pump has been running for 4 minutes but the water level pressure switch hasn’t reset, E2 would occur. When E2 occurs, drain pump will keep working for 2 minutes and appliance will stop all the other components immediately. At the same time, the buzzer will alarm for 30 seconds and error 2 will be shown. |
| E3 | If the heating element has been working for 60 minutes but the water temperature detected by NTC hasn’t reached desired value. E3 would occur. When E3 occurs, the drain pump will run until flowmeter keep motionless for 2 minutes and all the other components will be stopped immediately. At the same time, the buzzer will alarm for 30 seconds and the error 3 will be shown. |
| E4 | Overflow. At any time, if overflow micro-switch act and keep for longer than 2 seconds, the E4 would occur. When E4 occurs, the drain pump will run until flowmeter keep motionless for 2 minutes and all the other components will be stopped immediately. At the same time, the buzzer will alarm for 30 seconds and error 4 will be shown. |
| E6 | Open-circuit failure of thermistor. In test program, once open-circuit failure of thermistor is detected by controller, the E6 would occur. When E6 occurs, the drain pump will run until flowmeter keep motionless for 2 minutes and all the other components will be stopped immediately. At the same time, the buzzer will alarm for 30 seconds and error 6 will be shown. |
| E7 | Short-circuit failure of thermistor. In test program, once short-circuit failure of thermistor is detected by controller, the E7 would occur. When E7 occurs, the drain pump will run until flowmeter keep motionless for 2 minutes and all the other components will be stopped immediately. At the same time, the buzzer will alarm for 30 seconds and error 7 will be shown. |
To know which error code has occurred, refer to the previous table named Test Program Operation. Take 9348 for example, If the error 1 has happened, the buzzer would alarm for 30 seconds and “E1” would be shown on display. Other error alarms would be shown in the same manner. Take 9239D for example, if the error 7 has happened, the buzzer would alarm for 30 seconds and the Main, Rinse and Drying indicators would flash simultaneously. Other error alarms can be deduced from this.
The corresponding relation between indicator and error code shown in above figure. Notice: the majority of models are follow this regulation, but some special models is different.
| Issue | Possible Causes | Solution |
|---|---|---|
| The dishwasher does not start. | The door is not properly closed. | Close the door firmly. |
| The unit is not connected to the mains socket. | Connect the mains plug to the mains socket. | |
| The unit is not switched on. | Press the On/Off button and select a programme. | |
| The drain pump is not working properly. | The anti-flooding system has operated. | • Disconnect from the mains socket. • Disconnect the water inlet. • Call a qualified technician. |
| Detergent residue is left in the dispenser at the end of the programme. | The detergent dispenser was still damp when detergent was added. | Make sure the dispenser is dry before adding detergent. |
| The detergent dispenser lid cannot be closed properly. | Clogged detergent residue is blocking the catch. | Clean the catch. |
| Knocking noise in the wash cabinet. | A spray arm is knocking against an item in a basket. | Interrupt the programme, and rearrange the items which are obstructing the spray arm. See the section Loading the Dishwasher. |
| Smearing appears on glassware and cutlery. | The rinse aid dosage is set too high. | Adjust the dial of the rinse aid dispenser to a lower setting. |
| Dishes, cutlery and glasses are not dry. | The amount of rinse aid may be insufficient, or the rinse aid reservoir is almost empty. | Replenish the reservoir, adjust the rinse aid dispenser dial to a higher setting or change the brand of rinse aid. |
| Crockery was taken out of the dishwasher too soon. | Leave the crockery in the dishwasher until you hear an audible sound. | |
| Glassware is dull and discoloured; film cannot be wiped off. | The glassware is not dishwasher proof. The surfaces are affected. | Wash the non-dishwasher proof glassware by hand. |
| Tea or lipstick stains have not been completely removed. | The wash temperature of the selected programme was too low. | Select a programme with a higher wash temperature. |
| The bleaching effect of the detergent used is too low. | Change your detergent. | |
| Forgot to pre-rinse or remove the stains with a napkin prior to washing. | Pre-rinse or remove the stains with a napkin prior to washing. |
Logik Dishwasher Control Panel
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